WEBSITE OWNER
CLADESHTE CONCEPT SRL (hereafter referred to as “ESHTE”), with its registered office in Bucharest, Sector 3, 13 Ion Ghica Street, Trade Register number J40/11010/2022, VAT 46280081, is the owner of this website.

CONTACT
For any information or questions regarding this website, you can contact us at
vorb@eshte.ro
This website is in English. Communication with us will also be conducted in English or if you prefer, Romanian.

PURPOSES FOR USING THIS SITE
You may use the services of this site to:

• View our products;
• Create an account;
• Save your favorite products;
• Sign up for newsletters (updates about news);
• Read information about ESHTE, the idea of the project; the ESHTE Foundation; details about Ghica House, the heritage building that hosts ESHTE and its owner and our partner, the "Romania de Mâine" Foundation;
  
• Check product availability for online orders;
• Find information about products, prices, physical and online stores, activities, events or causes we support, Romanian artists, or cultural events we promote;
  Information about product availability, offers, and prices posted at https://www.eshte.eu apply only to online product sales through this website. If you wish to place an order, please read the Terms and Conditions of Online Selling.
  

ACCEPTANCE OF TERMS OF USE THROUGH ANY ACCESS TO THE SITE
Any use of the site for any of the above purposes implies acceptance of these Terms and Conditions of Use. You may not use our website for purposes other than those stated above or under other conditions. If you do not agree with these Terms of Use, please do not access our website.

INFORMATION PUBLISHED ON THE SITE
We make every effort, to the extent possible, to ensure the accuracy and updating of information on this site, reserving the right to modify the content at any time without prior notice.
However, we cannot guarantee and do not assume responsibility for the complete accuracy, timely updating (which may occasionally require some delays to achieve certain designs or graphic updates), or completeness of all information provided on the website.
Information published on the Site is for general information purposes only, and any use by you is done with this understanding. We particularly disclaim responsibility for:

• Any damage resulting from unauthorized access by a third party who has modified the information provided to you on the Site;
• Any direct or indirect damage, regardless of cause, origin, nature, or consequences, caused by someone accessing the Site or being unable to access, use, and/or trust information directly or indirectly from it;
• Lack of access to the Site or difficulty using it, as well as consequences resulting from lack of access or difficulty using it for the intended purpose;
• Damage/loss of access due to force majeure;
• Actions by a user or a third party for which we are not responsible;
• Technical issues with the user’s hardware, IT system, and telecommunications infrastructure;
• Any damage caused by your actions or other users not compliant with applicable legislation or these Terms of Use;
• Damages incurred by the user due to Internet risks from circumstances not attributable to ESHTE, especially system break-ins, hacking, password theft, or infected systems with viruses or other harmful software.

Hypertext links may lead users to other sites besides this site. ESHTE makes no representations about these other sites and assumes no responsibility for their security, content, availability, or any other materials contained on them, disavowing any liability in cases where their content contravenes current legal provisions and regulations.

Additionally, ESHTE reminds you that any creation of hypertext links to the home page or any other page of this Site can only be done with the prior express written consent of ESHTE.

INTELLECTUAL PROPERTY
In relation to you, the Site and all published materials, including those which, although published at a certain time, were later removed from the Site, as well as graphic elements, trademarks, texts, product names, images, drawings, logos, are the exclusive property of ESHTE or its partners.
Accessing the Site and using it does not grant you any license to use these materials or any other rights except to consult the website.
Reproduction or use, in whole or in part, of these materials is permitted only in their initial form, without modifications, and exclusively for strictly personal and private informational purposes, any other reproduction or use for other purposes being expressly prohibited.
Any use beyond what is permitted here constitutes a violation of intellectual property rights, which will be sanctioned according to the law.
The ESHTE trademark is a registered and internationally protected mark, and its use without the trademark holder’s consent is not allowed. You may not reproduce, copy, or distribute any material or content published on ESHTE’s web pages without ESHTE’s consent.

LEGAL RELATIONS WITH MINORS
To benefit from electronic information services (newsletter) through this site, you must be at least 16 years old. If you are not of this age, you cannot register for our newsletters.
We recommend that parents instruct their minor children not to share their data online.
Persons over 14 years of age may order products under Article 41, paragraph 3 of the Civil Code (“a minor with restricted exercise capacity may independently engage in conservation acts, administrative acts that do not prejudice him/her, and minor acts of disposition that are routine and carried out on the date of completion”).
In the event of accidental collection of a minor's personal data, parents have the right to object to its retention and/or transfer to third parties.

TECHNICAL REQUIREMENTS TO USE THE SITE
No specific technical conditions are required from a computer, device, or other user equipment to use the Site.
It is sufficient to have a device connected to the Internet (such as a computer, tablet, phone), a standard operating system, and the current version of a standard web browser. To use certain technical features, sites must support secure data transmission protocols and SSL, JavaScript, and cookies, or Flash support. Detailed information about cookies is contained in the Cookies Policy. Please read the Cookies Policy.
To use advanced website features related to the user account, newsletter, and ordering products, the user must have an active email address.
ESHTE reserves the right to modify the technical method of service delivery based on its scope and terms arising from its competencies and in accordance with its technical capabilities, provided these changes do not negatively impact service quality or user rights and obligations.

RESTRICTIONS ON USING THE SITE
It is strictly forbidden to:

• Use the site in a way that disrupts its operation;
• Perform any action that could interfere with the site’s software;
• Send or post unsolicited commercial information on the site, engage in IT activities, or other activities intended to insert into the site information not intended for the User, providing illegal content that violates applicable law, social coexistence rules, or third-party rights;
• Use the Website for purposes beyond personal use, particularly for developing other businesses.
  Violation of these restrictions will result in the user’s liability for full compensation for any damages caused.
  Any attempt to gain unauthorized access to this website, its hosting server, or any other server, computer, or database associated with our website is prohibited. You will be held responsible for any cyberattack on this website. We clarify that any such action may constitute an offense under applicable regulations, and we will report any such breach to the competent authorities.
  In any case of abuse or deviation from the above restrictions, your right to use this website will cease/be blocked immediately.

NEWSLETTER
The site includes a form allowing users to request subscription to receive a newsletter.
The user wishing to receive the Newsletter will enter their email address where they would like to receive ESHTE’s information and offers.
To use the Newsletter service, you do not need to configure a user account.
The user may unsubscribe from the Newsletter service at any time by using the unsubscribe link provided in each email sent as part of the Newsletter service.
ESHTE may decide to stop the newsletter service at any time.

COMPLAINTS REGARDING ELECTRONIC SERVICE PROVISION
ESHTE takes steps to ensure the site functions properly and is committed to making efforts to eliminate malfunctions.
ESHTE reserves the right to make the website partially or completely unavailable temporarily to maintain its good functioning.
The user has the right to submit complaints about the services provided electronically and about site malfunctions. In the complaint, please provide user data necessary to communicate the result of the complaint and a description of the operational irregularities.
Complaints should be sent in writing to the email address vorb@eshte.ro.
ESHTE will make an effort to address the matters raised when applicable or to respond to the complaint within 30 days of receiving it.

ADDITIONAL TERMS AND CONDITIONS ON THIS SITE
To learn how to place an order in the Online Store, call center, or catalog/paper coupons, please review the terms and conditions applicable to the distance sale of ESHTE products, including the right of withdrawal applicable to distance purchase of products—see the page at the footer of www.eshte.eu. The Distance Selling Terms and Conditions (Refund Policy) complement these Terms and Conditions of Site Use, along with the Personal Data Protection Policy, which we encourage you to read, available on the same page at the footer of www.eshte.eu.